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Access live support, documentation, and coaching designed for busy organizers.

Live Chat

Connect with our specialists in less than 2 minutes, available Monday to Saturday.

Dedicated Coach

Growth and Enterprise plans get a direct Slack channel for faster collaboration.

Knowledge Base

Step-by-step articles, release notes, and troubleshooting checklists.

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Where can I track service status?

Visit status.hackathon.com for real-time uptime information and historical incident details.

How do I report a security issue?

Send an email to security@hackathon.com. We respond within 24 hours and follow responsible disclosure.

Is onboarding included?

Yes. We host live onboarding sessions every week and provide recordings for your stakeholders.

Need personalized onboarding?

Let us know your event date and we will assign a success manager.

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